Frequently Asked Questions (FAQ)

Currently 12-14 weeks> However that changes frequently.
We cannot be liable for chewed up kennels. We have yet to see a pup chew up our kennels. We can replace  most pieces of the kennel. We suggest spraying your kennel with a no chew dog spray such as bitter apple to help prevent your pups from chewing the wood
Yes we do please feel out our custom order form for a design quote
Yes, we’ll ship your package anywhere that can accept deliveries.Please email us at customerservice@elonscustomfurniture if you’re looking to get a Doggie Flat delivered internationally or to the mainland. Shipping costs range from $300-$2000.
Pine wood and rebar
Shipping is free in the Wahiawa, MIliani, Schofield surrounding area, otherwise there is a nominal fee
See our policy page for details on our terms and conditions
You will be charged upon ordering on our website. We can cancel orders up until we start building or have emailed you to confirm your order. If you do not respond to the confirmation email within 3 days we cannot offer you a refund. We do not offer refunds after 30 days because our many orders. We calculate our back order based on orders we receive.
Yes, we proudly offer discounts on kennels only to military veterans and first responders (police officers, fireman, and paramedics). Please send a picture of your state-issued ID or military identification to the for $50 off your order. Thank you for your service! *This discount cannot be combined with other sales and products. Good for kennel purchases only.

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